Get Order Help around the Clock
Email support is available 24/7 for a missing mainnet deposit or a payout question. Include the source hash and order reference so the team can distinguish the two chains.
Exchange online: convert native Ether (ETH) to Tether (USDT) with direct token delivery. Sell Ethereum for a clear receiving amount, choose the destination network your wallet accepts and get order help around the clock.
Read the reference stablecoin value of one Ether and compare its movement over time. The form calculates the receiving amount for your actual deposit and selected destination rather than using a chart point as a payable offer.
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Send ETH from Ethereum mainnet using the order's native-coin payment instructions. WETH, a staking token or Ether held on a layer-two network is a different source instrument and must not be sent as though it were the same deposit.
If you need to unwrap or withdraw into a spendable mainnet balance, complete that action before requesting a fixed quote. Its separate cost and waiting time do not belong inside the order's payment window.
An ordinary Ethereum payment pays gas in ETH as well as transferring the deposit amount. Review the total debit before using Send Max, because reducing the amount received by the order can create an underpayment.
The receiving side may also be Ethereum, but it will hold a token balance rather than the native coin you sent. The fee-paying asset guide explains why a later USDT payment can still need a separate native balance.
Choose the network on which you want to receive USDT after selling ETH. Match the recipient's accepted token version and account details before funding the native-coin deposit.
| USDT network | Form option |
|---|---|
| Plasma | PLASMA |
| KuCoin Community Chain | KCC |
| Kava EVM Co-Chain | KAVA EVM Co-Chain |
| Polkadot Asset Hub | Asset Hub(Polkadot) |
| Aptos | APT |
| TON | TON |
| Solana | SOL |
| Polygon | POLYGON |
| Optimism | OPTIMISM |
| NEAR | NEAR |
| Ethereum | ERC20 |
| BNB Smart Chain | BEP20 |
| Arbitrum | ARBITRUM |
| Avalanche | AVALANCHE |
| TRON | TRC20 |
| Tezos | XTZ |
Move from a native Ethereum balance into the stablecoin account you intend to use. The order separates conversion charges, source gas and the selected token destination.
Email support is available 24/7 for a missing mainnet deposit or a payout question. Include the source hash and order reference so the team can distinguish the two chains.
The quote incorporates the service and receiving-network charges. That leaves your Ethereum wallet's source gas as a separate expense to check before sending.
Choose among 16 token-network options in one conversion. You can receive on a different supported chain without first creating an extra token balance on Ethereum.
Follow this sale without a public customer profile. Share its private access link only through verified support when an order needs investigation.
The service charge is 0.31% for floating conversion or 0.68% for fixed conversion. Service and token payout-network costs are included in the quote; your Ethereum source transaction fee is an additional wallet expense.
The fixed-payment window is 13 minutes for the exact deposit to be detected in a block. If you replace a pending transaction through a supported wallet feature, preserve the correct amount and recipient and keep the latest transaction hash.
Check the mainnet payment before looking for the stablecoin receipt. A transaction replacement on Ethereum can change the source hash without changing the order's intended destination.
Select the token payout network and receiving address, then quote the native ETH amount you can send after source gas.
Send the exact Ethereum mainnet deposit using the current order's payment instructions.
Follow its confirmations and exchange stage, then check the token payout on the chosen network.
Check token-version compatibility before choosing a destination with a familiar 0x address. The address format alone does not turn an Ethereum payment into an Arbitrum, BSC or other-chain deposit.
Choose the direction that matches the balance you hold. Each route specifies its source payment and receiving network.
Use a stablecoin balance to receive a native cryptocurrency.
Convert a native coin into tokens on a compatible receiving chain.
Compare the receiving amount for the mainnet balance available to you. Have the destination token account ready before creating a time-limited payment.
Review your ETH to USDT quoteThese questions concern native Ether, source transaction handling and token receipt. They distinguish the required payment from approvals and wrapped assets.
Do not substitute a wrapped-token transfer for a native ETH payment. Prepare the required native balance first.
Yes. Select TRON on the token receiving side and provide its compatible receiving address; the order performs the asset conversion and cross-network payout.
A wallet's replacement or cancellation attempt concerns the source transaction, not an automatic cancellation in the exchange system. Check what was confirmed and contact support if the order has received funds.
No. A token allowance is not a payment of native Ether. Use the deposit action and amount described by the order.